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The first Artificial Intelligence Day for Public Administration concluded with practical workshops and discussions
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Published: 23.03.2026.
Translated by machine translator
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In the process of digital transformation, artificial intelligence (AI) is becoming one of the most important tools for the development of public administration, while also presenting new challenges in terms of enhancing employee skills and ensuring the safe and responsible use of technology. To strengthen these competencies, the first Artificial Intelligence Day for public administration employees took place in Latvia on March 17, during which participants not only learned about current AI trends in public administration but also gained practical experience with AI tools and their application in daily work.
AI Implementation as a Process Disruptor
A key skill is the ability to distinguish the main functions of widely used traditional AI search tools, as well as to understand that the data and training approach used in training AI systems directly impact the quality and reliability of the information provided. Equally important is the ability to develop and refine questions and prompts for virtual assistants and AI systems. At the same time, one must be able to promote the smart and ethical use of AI in content creation, as well as identify and automate routine tasks using programming tools or AI solutions.
“AI is rapidly becoming an everyday work tool, and for public administration to fully leverage its potential, mere access to technology is not enough—it is essential that employees understand it, evaluate it critically, and use it responsibly. In the AI era, skills are the real currency, which is why targeted competency development is becoming increasingly important,” emphasizes Agita Kalviņa, Director of the State Administration School.
The event highlighted that the implementation of AI can accelerate development in both the public and private sectors. Latvia has several strengths that allow it to harness this potential—a developed e-government and digital state infrastructure, strong performance in data management, cybersecurity, and regulation, as well as a relatively open attitude among businesses and institutions toward the use of AI.
Responsible AI Use and Governance – From Words to Action
Gatis Ozols, Deputy State Secretary for Digital Transformation at the Ministry of Smart Administration and Regional Development, spoke about the annual monitoring of AI use in public administration conducted in 2025. The study’s results reveal that the most frequently used AI tools are ChatGPT (41%), Copilot (21%), and Gemini (6%). Over the past year, Latvia has established a solid foundation for AI development by introducing AI guidelines, establishing an AI center, and creating a dedicated regulatory framework. The next steps and priorities for 2026–2028 include the development of a national AI plan, the creation of a unified AI architecture, the development of a national AI sharing platform, and the implementation of an AI act.
Public administration must fully leverage the opportunities offered by artificial intelligence, emphasized Raimonds Čudars, Minister of Smart Administration and Regional Development, noting that AI solutions can help reduce uncertainty, simplify processes, and make public administration more efficient.